GETTING TO AND FROM FAN EXPO CANADA
FAN EXPO Canada 2017 is happening at the Metro Toronto Convention Centre.
North Building: 255 Front St. West
South Building: 222 Bremner Blvd.
Click here for directions, maps, and parking info.
NEED ADDITIONAL TICKETS?
Click here to purchase additional tickets online by 5pm EST Wednesday, August 30.
Single Day, Child, and Deluxe admission tickets will also be available for purchase at the event in the Ticketing Hall. (Metro Toronto Convention Centre, Box Office, South Building)
WHERE DO I GO WHEN I GET TO THE METRO TORONTO CONVENTION CENTRE?
All VIP wristbands and badges have been shipped. VIP pass holders can proceed directly to their designated VIP priority entrance at either the South Building Entrance on Bremner Blvd. or Intercontinental Hotel on Front Street. (Click here to see a map).
If you did not receive your VIP wristband and badge in the mail, please visit us at the Customer Service desk at FAN EXPO HQ in South Building, Room 501.
Customer Service hours:
• Thursday: 11:00am – 9:00pm
• Friday: 8:30am – 7:00pm
• Saturday: 9:00am – 7:00pm
• Sunday: 9:00am – 5:00pm
JOIN US FOR A SPECIAL EXPO PREVIEW!
VIPs, Premium & Deluxe Pass holders get early access to the show floor at 2:00pm on Thursday for a Special Preview! VIPs will be admitted first, followed by Premium and then Deluxe. Roam the show floor and get an exclusive experience before doors open to the general public at 4:00pm. To gain early access head to either of your Priority Entrance lines in the North and South Buildings.
Get a head start every morning with first-on-the-floor access! Friday, Saturday and Sunday, VIPs get Priority Entrance to the show floor at 9:30am, followed by Premium & Deluxe Pass Holders.
RELAX & RECHARGE IN THE VIP LOUNGE
Swing by the VIP Lounge and relax amidst all the action! The VIP Lounge is located in Room 205C (North Building) and Room 802B (South Building)
• Thursday: 12:00pm – 9:00pm
• Friday: 8:30am – 7:00pm
• Saturday: 8:30am – 7:00pm
• Sunday: 8:30am – 5:00pm
PICK UP YOUR FAN EXPO CANADA SWAG BAG
Your VIP bag full of FAN EXPO CANADA collectibles can be picked up anytime during lounge hours in the VIP Lounge in Room 802B, South Building with your badge. Your bag is guaranteed!
SPECIAL VIP SERVICES INCLUDE:
Your VIP badge acts as an "Express Pass" at FAN EXPO CANADA. Skip the line for Photo Ops and autograph lines to meet your fave celeb, and get some of the best seats in the house at Main Theatre Presentations.
• Celebrity Autograph Area (Hall B+C, North Building)
• Photo Ops Area (Hall A, North Building)
• Artist Signing Area (Hall G, South Building)
• Main Theatre Presentations (Act II Theatre/John Bassett Theatre in Room 102, Room 106, and Room 206)
Look for the Black Carpet throughout the show!
MAIN THEATRE PRESENTATIONS:
HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass Holders will have first-priority access to Theatre presentations in the Act II Theatre/John Bassett Theatre in Room 102, Room 106, and Room 206 (excluding Specially Ticketed Events).
VIPs MUST be in line 30 minutes before the presentation.
AUTOGRAPHS: HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass Holders should proceed directly to the VIP Desk in the Autograph Hall, or to the VIP line for the Comic Signing Area. They will be escorted by a member of the VIP services team to the celebrity of their choice and placed in the front of the line.
PHOTO OPS: HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass Holders should proceed directly to the VIP line in the Photo Op area by showing your VIP badge and wristband.
Autographs and Photo Ops are separate fees and are not included with VIP admission. VIPs may not jump ahead of other VIPs. If you have someone joining you in your Photo Op they can access the VIP line with you, up to 3 additional people only.
YOUR VIP CONCIERGE
Visit your concierge in the VIP Lounges (Room 205C North Building; Room 802B South Building) if you have any questions. As an added perk, complimentary bag check service will also be available in the Lounge for your convenience.
Click here for important information about how to fasten your wristbands.
QUESTIONS ABOUT AUTOGRAPHS, PHOTO OPS, OR PANELS?
Visit our FAQ page here.
BUY YOUR PHOTO OPS IN ADVANCE
Click here to purchase a Photo Op with your favourite guest before they sell out!
SHOP OFFICIAL MERCHANDISE
Visit the FAN EXPO Canada Store booths located in the South Building outside Hall E and in the North Building at the top of the Hall B escalators for a wide selection of official FAN EXPO Canada merchandise.
Click here to view the FAN EXPO Canada exclusives.
WHO NEEDS SLEEP? JOIN US FOR SPECIAL EVENTS & AFTER PARTIES
Click here for more information about our After Parties
Click here for more information about Last Fan Standing, Hosted by Bruce Campbell
Click here for more information about Jim Lee Fan Experience Packages
Click here for more information about The Tim Curry Experience
GET READY FOR YOUR WEEKEND OF FANDOM!
Click here for the Official FAN EXPO Canada Program & Schedule.
WHERE IS THE ACCESSIBILITY DESK LOCATED?
Accessibility Services are located in both the North Building & South Building. Persons with disabilities are required to pay full admission, however one attendant/caregiver will receive complimentary admission on a single-day basis.
Click here to see a map.
For the Full FAN EXPO Accessibility Policy Click here.
WHAT IS YOUR PROPS POLICY?
Click here to view our Props Policy.
COSPLAY IS NOT CONSENT
If you would like to take a picture with/of another FAN EXPO Canada attendee, always ask first and respect that person’s right to say no.
When at FAN EXPO Canada, please be respectful and kind to each other.
Click here to view our Harassment Policy.
ANY OTHER QUESTIONS
Click here to see our FAQs or visit us at the Customer Service desk at FAN EXPO HQ in South Building, Room 501.